Program Manager - Navy

Dahlgren, VA
Full Time
Navy - IT Support
Experienced
cFocus Software seeks a Program Manager to join our program supporting the Navy. This position is onsite in Dahlgren, VA. This position requires active TS/SCI clearance.
Qualifications:
  • A degree in Computer Science, Information Systems, Engineering, Business Administration, or other related discipline is preferred.
  • 10+ years of professional management experience, with at least five (5) years in the Department of Defense (DoD) or Navy Information Technology (IT) systems.
  • Experience should include administrative oversight handling of DoD contractual matters, corporate management, and ability to provide overall technical, schedule, and cost direction while serving as a liaison between the Government representative and the Contracting Officer Representative (COR).
  • 5+ years of experience in the DoD or Navy IT systems is required.
  • Project Management Professional (PMP) certification
Duties:
  • Provide project management support and support for Government project management activities.
  • Project management support includes activities such as risk, issue, and opportunity management, identification of performance requirements, estimation of project costs, development of project plans, and identification of and achieving milestones throughout the project Life-Cycle, from concept development, and formulation through initial system design, development, deployment, and maintenance.
  • Provide effective management of project(s), project schedule(s), performance, risks, warranties, Sub-contracts (if applicable), deliverables, and data that enables the successful management and completion of all projects.
  • Provide support services to include requirements identification, change control, acquisition & logistics, and operations and maintenance in support of developing and sustaining computing capabilities.
  • Provide support to answer data calls, respond to Cyber Directives (e.g., Command Task Orders (CTOs), Information Assurance Vulnerability Messages (IAVMs), Fragmentary Orders (FRAGORDS), and other direction to ensure IT, and cybersecurity controls are maintained.
  • Provide technical representation and attend technical In Process Reviews/Interim Progress Reviews (IPRs), Configuration Design Review (CDRs), System Design Review (SDRs), Change Control Board (CCB) meetings, Change Advisory Board (CAB) meetings, as well as technical working group meetings and briefings (e.g., as an IT Project technical, or management representative).
  • Present information relative to current Government IT Project management position, policies and plans but should not be construed as representing functions that are inherently governmental in nature.
  • Support User and Government Acceptance Testing and perform service validation and testing (e.g., in conjunction with the deployment of system changes) and report results with recommendations for resolving identified issues.
  • Provide required On-site and Desk-side response to incidents, outages, and service requests.
  • Dispatch technicians when incidents or problems cannot be resolved remotely or requests cannot be fulfilled remotely.
  • Provide on-site support, callback support, or both outside of core hours in response to non-standard events (e.g., critical incidents, events that require immediate attention), adjusting work hours to not exceed forty (40) hours per week, unless otherwise agreed to by the Government.
  • Collect customer feedback (preferably via the Government’s ITSM tool(s) that shall be provided to the Contractor and directly to the Government.
  • Develop and execute processes and procedures that it will employ to manage day-to-day relationships with the Government, customers, other stakeholders, and other support vendors.
  • Submit its processes and procedures to the Government for oversight and approval.
  • Monitor, manage, and report the performance of the processes.
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