Business Operations Analyst

Farmers Branch, TX
Full Time
Experienced

The Business Operations Analyst provides comprehensive administrative, operational, and program support to the Defense Counterintelligence and Security Agency (DCSA) Regional Headquarters, Field Offices, and Directorates. This role ensures efficient office management, compliance with policies, and support for leadership and staff in areas such as records management, employee processing, correspondence, and metrics tracking. The position requires proficiency in Microsoft Office Suite, strong organizational skills, and the ability to handle sensitive, classified, and controlled unclassified information (CUI) in accordance with DCSA policies and manuals.

Key Responsibilities:

  • -Handle day-to-day office management; provide support, track initiations, completions, analytical/portfolio assistance to reduce management burden.
  • -Maintain databases, spreadsheets, and files containing critical information, track suspense actions, workloads, facility assignments, and customer requests.
  • - Research, implement, and communicate DoD and DCSA policies and procedures using critical thinking and effective oral/written skills.
  • - Provide phone/desk coverage; coordinate calendars, schedules, travel bookings, and preparation of official correspondence (letters, memos, reports, data/metrics, staff summaries, classified documents).
  • -Create and edit documents including reports, spreadsheets, presentations, newsletters, brochures, letters, memos, and interoffice communications; draft from initial to final versions, ensuring accuracy in format, grammar, spelling, and policy conformance.
  • -Track internal/external actions via task management systems. coordinate training events; review Defense Travel System (DTS) submissions for leadership.
  • -Serve as POC for Regional Headquarters queries, monthly updates and special request from DCSA HQ and staff. Other duties as assigned for regional location.

Required Qualifications

- Education: Bachelor’s degree and two years of experience relating to the requirements. Substitution of a bachelor’s degree is allowable with six years of related work experience in addition to the two years of required experience for the substitution to be allowable, a total of eight (8) years of experience is required. All personnel shall have superior oral and written communication skills, as well as a good command of the English language.

Active Top Secret clearance: ability to maintain DoD security clearance required.

Skills:

  • -Proficiency in data analysis tools (e.g.,Microsoft suite, SharePoint, Excel).
  • -Strong problem-solving, critical thinking, and research abilities.
  • -Excellent oral and written communication and interpersonal skills for cross-functional teamwork.

Other: Willingness to travel as needed (up to 10%); ability to work in a dynamic, mission-critical environment.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*