Business Analyst II (Secret)

Remote
Full Time
HHS CORA
Experienced

Business Analyst II

cFocus Software seeks a Business Analyst II supporting the Department of Health & Human Services (HHS).
This position is located in Washington, DC and Atlanta, GA, with the option for remote work.

Responsibilities

  • Analyze business processes and requirements; document workflows supporting CORA operations
  • Develop dashboards and reports to support cybersecurity situational awareness and decision-making
  • Facilitate stakeholder sessions to gather, refine, and validate requirements
  • Support program plans, performance metrics, and executive briefings
  • Act as the bridge between the business and technology teams.
  • Primary function is to analyze existing business processes, identify inefficiencies or gaps, and propose solutions to enhance operational efficiency, reduce costs, and improve customer satisfaction.
  • Process Analysis: Document current business processes using various
    techniques (e.g., flowcharts, diagrams), identify pain points, bottlenecks, and
    redundancies, and assess process performance against key performance indicators
    (KPIs).
  • Requirements Gathering: Elicit, analyze, and document business requirements
    from stakeholders, create detailed requirements specifications, and validate
    requirements with stakeholders.
  • Solution Design: Collaborate with subject matter experts to develop process
    improvement recommendations, design new processes or redesign existing ones,
    and evaluate potential solutions based on cost-benefit analysis and feasibility.

Qualifications

  • Education: BS/BA
  • 5+ years of experience as a business analyst, including requirements gathering, process documentation, and stakeholder engagement
  • Certifications: None required
  • Clearance: Secret (minimum)

Tools Used

  • Splunk, PowerBI, Tableau
  • ServiceNow, Salesforce, Remedy
  • Wireshark, PhishMe, Mandiant
  • Cisco Webex, Microsoft Teams, Adobe Creative Cloud
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