FCC - Technical Writer / Documentation Specialist

Remote
Full Time
FCC/USAC
Experienced
cFocus Software seeks a Technical Writer / Documentation Specialist to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.
Qualifications:
  • Bachelor’s degree in Technical Writing, English, Information Technology, Cybersecurity, or related field (or equivalent experience).
  • 3–7+ years of experience in technical writing or documentation support in IT or cybersecurity environments.
  • Demonstrated experience supporting enterprise environments of similar scale, complexity, or criticality.
  • Experience supporting cybersecurity, compliance, or engineering teams in documentation efforts.
  • Required Certifications
    • Role-appropriate certifications demonstrating competency in technical writing, IT, or cybersecurity.
    • Examples include:
    • CompTIA Security+ (preferred)
    • Certified Professional Technical Communicator (CPTC)
    • Certified Information Systems Security Professional (CISSP) (preferred for senior roles)
    • Equivalent certifications demonstrating similar competency may be accepted.
       
Duties:
  • Develop, edit, and maintain technical documentation including SOPs, runbooks, system security plans (SSPs), policies, and procedures.
  • Document cybersecurity processes across SOC, NOC, vulnerability management, and engineering teams.
  • Create and maintain documentation supporting NIST RMF, FISMA, and federal compliance requirements.
  • Support development of ATO packages, POA&Ms, and audit artifacts.
  • Collaborate with engineers, analysts, and leadership to gather technical information and translate it into clear documentation.
  • Ensure consistency, accuracy, and version control of all documentation artifacts.
  • Maintain document repositories and ensure accessibility and organization of materials.
  • Support development of training materials and knowledge base content.
  • Participate in audits and compliance reviews by providing required documentation.
  • Continuously improve documentation standards, templates, and processes.
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