SBA - Business Process Reengineering Specialist

Remote
Full Time
SBA
Experienced

Business Process Reengineering Specialist Job Description

Position Title: Business Process Reengineering Specialist
Program: SBA Enterprise Cybersecurity Services (ECS)

Position Summary

The Business Process Reengineering (BPR) Specialist supports the Small Business Administration (SBA) Enterprise Cybersecurity Services (ECS) program by leading business process analysis, optimization, transformation, and modernization efforts supporting enterprise cybersecurity operations, engineering, and governance functions. 
The Business Process Reengineering Specialist serves as a senior-level functional and operational lead responsible for evaluating existing cybersecurity business processes, identifying operational inefficiencies, developing optimized workflows, and implementing continuous process improvement initiatives aligned with federal cybersecurity mandates, Zero Trust Architecture (ZTA), cybersecurity modernization initiatives, and SBA mission objectives.

Essential Duties and Responsibilities

  • Provide senior-level business process reengineering support for the SBA ECS cybersecurity program.
  • Support Task Areas 3.5.4 and 3.5.4.3 by analyzing, redesigning, documenting, and optimizing cybersecurity operational processes and enterprise workflows.
  • Conduct current-state and future-state business process assessments across cybersecurity operations, governance, compliance, incident response, vulnerability management, and engineering functions.
  • Facilitate process improvement workshops, stakeholder interviews, requirements gathering sessions, and operational assessments.
  • Develop business process models, swim lane diagrams, workflow diagrams, process maps, standard operating procedures (SOPs), and operational playbooks.
  • Identify opportunities for process automation, orchestration, and workflow optimization utilizing modern cybersecurity tools and technologies.
  • Support implementation of cybersecurity modernization initiatives supporting Zero Trust Architecture, cloud transformation, and enterprise cybersecurity engineering.
  • Collaborate with cybersecurity architects, engineers, SOC analysts, ISSOs, ISSMs, and program managers to align business processes with enterprise security objectives.
  • Analyze cybersecurity operational metrics, performance indicators, process bottlenecks, and service delivery challenges to recommend improvements.
  • Develop and implement governance processes supporting RMF, FISMA, FedRAMP, NIST, CISA directives, and SBA cybersecurity compliance requirements.
  • Support organizational change management activities associated with cybersecurity transformation and process modernization efforts.
  • Develop recommendations to improve operational efficiency, reduce cybersecurity risk, streamline service delivery, and enhance mission performance.
  • Assist with development of integrated master schedules, project plans, transition plans, and operational implementation strategies.
  • Support cybersecurity program management activities including reporting, process governance, risk tracking, and stakeholder communications.
  • Develop executive briefings, status reports, business cases, gap analyses, and strategic recommendations for senior leadership.
  • Provide task management and coordination support across cross-functional cybersecurity teams and stakeholders.
  • Monitor process improvement initiatives to ensure successful implementation and measurable operational outcomes.
  • Support continuous process improvement initiatives using Lean, Agile, ITIL, Six Sigma, and industry best practices where applicable.
  • Ensure cybersecurity operational processes align with SBA mission requirements, federal guidance, and enterprise governance standards.

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Information Systems, Cybersecurity, Information Technology, Organizational Development, Engineering, or related discipline. Relevant experience may substitute for degree requirements.
  • Minimum of 8 years of experience supporting business process improvement, cybersecurity operations, IT program management, or federal modernization initiatives.
  • Demonstrated experience conducting business process reengineering, workflow optimization, and organizational transformation activities.
  • Experience supporting cybersecurity operations, enterprise IT modernization, governance, or federal cybersecurity programs.
  • Strong understanding of federal cybersecurity requirements including NIST, RMF, FISMA, FedRAMP, and Zero Trust initiatives.
  • Experience developing process maps, workflow documentation, SOPs, governance documentation, and operational procedures.
  • Knowledge of cybersecurity operations, SOC workflows, incident response, vulnerability management, and enterprise security operations.
  • Experience facilitating stakeholder meetings, requirements sessions, workshops, and executive briefings.
  • Strong analytical, organizational, communication, and technical writing skills.
  • Ability to coordinate cross-functional teams and manage multiple priorities in a dynamic operational environment.
  • Experience supporting Agile, ITIL, Lean Six Sigma, or continuous improvement methodologies preferred.

Preferred Certifications

  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt or Black Belt
  • ITIL Foundation or ITIL Managing Professional
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)
  • SAFe Agile Certification
  • Certified Scrum Master (CSM)

 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*