Task Manager

Washington, DC
Full Time
Experienced
cFocus Software is seeking a Task Manager to join our program supporting US Department of Transportation in Washington, DC. This position requires an active Secret clearance

Qualifications:
  • Masters or Bachelors degree in Business Admministration, Project Management, Computer Science, or a related field
  • Project Management Professional (PMP) certification
  • 10+ years of Task Management experience
Duties:
  • Manage Tier 1, Tier 2, and Tier 3 Helpdesk support.
  • Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk requests
  • Oversee specific tasks or activities within a project or program.
  • Coordinate with team members to ensure tasks are completed according to schedule and quality standards.
  • Track progress, identify risks, and communicate with stakeholders to ensure successful task completion.
  • Preparation and update of Project Management Plans
  • Weekly/Bi-weekly Status Reporting
  • Ad Hoc Status Reporting
  • Monthly Project Cost Reporting
  • Sprint Schedule Reporting
  • Earned Value Management Reporting, where appropriate
  • Technical Interchange Meetings
  • Participation in the development of a Risk Mitigation Plan
  • Creation and management of the Project Requirements Traceability Matrix (RTM)
  • Creation and management of the Project Risk Register
  • Providing information as needed for information security solutions and certification.
  • Assistance to annual security assessment inquiries in coordination with the Government.
  • Analysis on issues to determine resolutions and communication to customers and users
  • Update on user manuals, videos, and other training and support materials as needed
  • Interface with business owners for assistance with system and reporting as needed
  • Interface with DOT ITSS and other DOT service providers to identify and troubleshoot
  • issues
  • Monthly reporting on O&M activities
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