cFocus Software Incorporated

EEOC - Production Engineer

EEOC - Washington, DC - Full Time

cFocus Software seeks a Production Engineer to join our program supporting the Equal Employment Opportunity Commission (EEOC). This position is onsite in Washington, DC. This position requires a Public Trust or the ability to obtain a public trust clearance.
Qualifications:
  • Minimum of ten years of professional experience supporting AV/VTC and multimedia production in an enterprise environment similar in size and complexity to the EEOC.
  • Demonstrated experience supporting AV/VTC equipment and technologies identified in the PWS and providing services to geographically dispersed field offices.
  • Advanced experience designing and integrating AV/VTC solutions, developing signal-flow diagrams and equipment layouts, and supporting AV-over-IP network technologies.
  • Advanced hands-on knowledge of DSPs, control systems, codecs, cameras, microphones, audio mixers, video and presentation switchers, projection systems, LED displays, recording systems, and streaming platforms.
  • Advanced experience with Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, multi-site conferencing, webinars, and virtual or hybrid collaboration.
  • Demonstrated experience operating production equipment for live and high-visibility events and managing live switching, audio mixing, camera operations, recording, streaming, and presentation support.
  • Demonstrated video editing and post-production experience with Adobe Premiere or Premiere Rush, Final Cut Pro, Wondershare Filmora, Blackmagic switching technologies, or comparable tools.
  • Working knowledge of storyboarding, visual storytelling, graphic design, animation, and motion-graphics integration.
  • Ability to diagnose complex AV, audio, video, hardware, software, codec, network, control-system, and interoperability issues and perform root-cause analysis through resolution.
  • Experience performing preventive maintenance, system upgrades, technical documentation, equipment lifecycle planning, ticket management, and end-user training.
  • Strong customer-service and communication skills and the ability to support executives, VIPs, presenters, technical teams, vendors, and geographically dispersed stakeholders.
  • Professional command of the English language and the ability to create clear engineering, configuration, maintenance, operational, and ticket documentation.
  • Ability to work full-time on-site at EEOC Headquarters and provide approved travel, after-hours, weekend, or on-call support when operational requirements demand it.
  • Must currently possess or be able to favorably complete the required five-year employment background investigation for a Public Trust position, normally initiated through Standard Form 85P, and meet applicable OPM suitability standards.

Duties:
  • Design, implement, integrate, commission, operate, maintain, and sustain enterprise AV/VTC solutions that meet EEOC operational and event requirements.
  • Develop signal-flow diagrams, equipment layouts, system configurations, network diagrams, and technical documentation for conference rooms, training spaces, executive briefing areas, and production environments.
  • Configure networks and supporting infrastructure for AV-over-IP technologies and integrate multiple conferencing, collaboration, presentation, streaming, and recording platforms.
  • Configure and maintain digital signal processors, control processors and systems, codecs, cameras, microphones, audio mixers, displays, projection systems, LED displays, and video or presentation switching equipment.
  • Set up, manage, and troubleshoot Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, webinars, breakout rooms, and other approved unified communications platforms.
  • Coordinate and validate connections among Headquarters, dispersed field offices, external sites, and remote participants; monitor audio and video quality and resolve interoperability issues.
  • Operate and support live meetings, Commission hearings, executive presentations, town halls, webinars, training events, webcasts, conferences, and virtual or hybrid productions.
  • Operate production equipment and manage live video switching, audio mixing, camera operation, recording, streaming, computer presentations, public-address systems, and open or closed caption support.
  • Perform video editing and post-production using tools such as Adobe Premiere/Premiere Rush, Final Cut Pro, and Wondershare Filmora.
  • Develop and integrate storyboards, visual storytelling, graphics, animation, and motion-graphics elements into multimedia products and event content.
  • Diagnose and resolve complex issues involving audio quality, video transmission, codecs, AV hardware, control systems, network connectivity, conferencing platforms, and system interoperability.
  • Perform root-cause analysis, document technical findings and corrective actions, and coordinate formal escalation of unresolved issues until service is restored.
  • Perform preventive and corrective maintenance, inspections, testing, firmware and software upgrades, equipment repairs, and lifecycle replacement planning.
  • Monitor system health, availability, performance, capacity, and user experience and recommend upgrades or design improvements that enhance reliability and scalability.
  • Receive, document, track, and resolve AV/VTC service requests and trouble tickets affecting Headquarters or field-office systems.
  • Maintain current standard operating procedures, system records, maintenance documentation, equipment inventories, licensing, warranty information, and configuration baselines.
  • Coordinate with customers, VIPs, presenters, IT teams, AV/VTC technicians, field-office coordinators, vendors, and manufacturers to deliver solutions and resolve technical issues.
  • Train end users and technical personnel on conference-room systems, collaboration platforms, operational procedures, and AV/VTC best practices.
  • Support approved special projects, acquisitions, maintenance activities, equipment replacements, technology upgrades, new AV/VTC standards, and onsite or remote service requests.
  • Travel when approved to support Commission hearings, meetings, official events, system evaluations, implementation, maintenance, and field-office AV/VTC requirements.
Apply: EEOC - Production Engineer
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Are you a US Citizen?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*